Change · Adoption · Learning Design

Change &
L&D Strategist

I help organizations make transformation stick — through adoption strategy, learning design, and AI‑readiness.

Valerie Farrugia
What I Do

I partner with leaders and teams who need change to happen.

Not just training, but sustained adoption and performance improvement. My work blends change strategy, experience design, and implementation — so people not only learn, they actually use new systems and ways of working.

Change Adoption & Strategy

I help organizations navigate the people side of change — from early planning through sustained adoption.

  • Readiness, barrier, and stakeholder impact assessment
  • Adoption goals and success measures
  • Communication and engagement plans

Learning Design & Performance Support

Targeted enablement aligned to change outcomes, not just content delivery.

  • eLearning, micro-learning, and video aligned to change outcomes
  • Job aids, process guides, and performance support
  • Onboarding and reintegration pathways

AI Readiness & Workforce Capability

Preparing people and organizations for AI-driven transformation.

  • AI adoption strategy and workforce readiness
  • Digital tool enablement and fluency programs
  • Change management for AI and automation rollouts

I'm Valerie.

Focus Change & Adoption
Experience 10+ years
Industries Legal, Manufacturing, Non-Profit
Certification Prosci Change Management

A change and learning strategist who puts people at the center of transformation.

Whether I'm working with leaders to anticipate resistance, designing solutions for adoption, or enabling teams to learn new ways of working, my focus is always the same: clarity of purpose, smooth transitions, and outcomes that stick.

I'm often brought in when things are complex, high-stakes, or when past change efforts haven't landed — new systems, evolving processes, reorganizations, mergers, or cultural shifts.

Across 10+ years I've worked across non-profit, scaling manufacturing environments, and national legal firms — crafting holistic change solutions for real people, in real systems, with real constraints.

And somehow… I still love it!

Portfolio

Selected Work

Case studies from enterprise rollouts, adoption strategy, and learning design.

Case studies coming soon.

I'm currently leading a multi-office enterprise software adoption initiative and building detailed case studies from the work. Check back soon, or connect with me on LinkedIn for updates.

Connect

Let's Talk

Whether you're navigating a technology rollout, preparing your workforce for AI, or looking for someone who makes change actually stick — I'd love to hear from you.

valerie@boldimpactsolutions.com